Healthcare Brand Achieves Privacy Compliance While Improving Ad Performance

How a healthcare company maintained HIPAA compliance while achieving 150% increase in conversions.

Mar 10, 2024 5 min read

Challenge

A healthcare company needed to run effective advertising campaigns while maintaining strict HIPAA compliance. Traditional tracking methods risked privacy violations.

Solution

CustomerLabs provided:

  1. Privacy-first data collection and activation
  2. Server-side tracking to protect sensitive data
  3. Compliant audience building for advertising platforms

Results

Over 6 months:

  • Conversions increased by 150% without compromising privacy
  • Maintained 100% HIPAA compliance across all campaigns
  • Attribution accuracy improved by 80%

Key Takeaways

Privacy and performance are not mutually exclusive. With the right infrastructure, brands can achieve both.

“Excellent first-party tracking without the gimmicks. We identify more customers than other services and feed that data back into Meta and Google to target users who are actually purchasing.”
Justin G. · Small-Business Owner G2

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